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Privacy Policy

A Legal Disclaimer

This Privacy Policy explains how Bravo Health (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, browse, or make a purchase from our website (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically gather certain details about your device and browsing behavior. This may include your web browser type, IP address, time zone, and information stored through cookies or similar tracking technologies. We also collect data about the pages or products you view, how you arrived at the Site (such as referral sources or search terms), and how you interact with our content. We refer to this as “Device Information.”

We collect Device Information using technologies such as:

Cookies: Small data files stored on your device that often include a unique anonymous identifier. You can learn more or disable cookies at www.allaboutcookies.org
.
Log files: These record activity on the Site, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
Web beacons, tags, and pixels: Electronic tools used to understand browsing behavior and engagement.

In addition, when you make or attempt to make a purchase, we collect certain personal details including your name, billing and shipping address, payment information, email address, and phone number. This is referred to as “Order Information.”

When we reference “Personal Information” in this policy, it includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect to operate and enhance your experience with Bravo Health. Specifically, we use Order Information to:

Process and fulfill orders, including payment processing, shipping, and confirmations
Communicate with you regarding purchases, updates, or inquiries
Detect and prevent fraudulent or high-risk transactions
Provide you with relevant product information, promotions, or marketing (in line with your preferences)

Device Information is used to:

Improve and optimize our website functionality and user experience
Analyze browsing behavior and customer interactions
Evaluate the effectiveness of marketing and advertising campaigns
Enhance security and prevent fraud


SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted third-party service providers that help us operate our business. This includes services related to:

E-commerce platform management
Payment processing
Analytics and performance tracking
Marketing and advertising

These providers only use your information as necessary to perform their services on our behalf.

We may also disclose your information:

To comply with applicable laws, regulations, or legal requests
To enforce our policies or protect our rights
In connection with a business transfer such as a merger, acquisition, or sale of assets


BEHAVIORAL ADVERTISING

We may use your Personal Information to deliver targeted advertisements or marketing communications that we believe are relevant to your interests.

You can opt out of personalized advertising through various platforms, including:

Facebook Ads Settings
Google Ads Settings
Bing Ads Preferences

You may also visit the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/

SMS & MOBILE MARKETING

Your privacy is important to us. If you opt into our SMS or mobile messaging program, we will use your information solely to send you messages related to your orders, promotions, or updates.

We do not sell, rent, or trade your phone number or personal data to third parties for profit.

You agree to provide accurate and complete information when signing up. If we determine that information provided is false or misleading, we reserve the right to deny access to messaging services.

By providing your phone number at checkout or through our Site, you consent to receive transactional and marketing text messages, including order updates and cart reminders. Message frequency may vary. You may opt out at any time by replying “STOP.” Standard message and data rates may apply.

COOKIES & TRACKING

Our Site uses cookies to:

Remember items in your shopping cart
Recognize returning visitors
Improve overall user experience

These cookies may also help determine when to send reminders (such as abandoned cart notifications).

You can disable cookies through your browser settings, although some features of the Site may not function properly as a result.

DO NOT TRACK

Please note that we do not modify our data collection practices in response to “Do Not Track” signals from browsers.

YOUR RIGHTS

Depending on your location, you may have rights regarding your personal data, including:

Accessing the information we hold about you
Requesting corrections or updates
Requesting deletion of your personal data

To exercise these rights, please contact us using the information below.

For California residents, you may request information regarding disclosures of your personal data under applicable laws.

For European residents, please note that your data may be processed outside of your jurisdiction, including in the United States.

DATA RETENTION

We retain your Order Information for our records unless and until you request its deletion, or as required by law.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page with the revised effective date.

CONTACT US

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Customerservice@bravo-health.com

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